Preview Mode Links will not work in preview mode

Dec 2, 2021

In this episode of Articles On-The-Go, Hank Balch considers an unconventional approach to staff competency -- "We put a premium on cross-training, while paying lip service (and low rates) for any type of true specialization in our field. Technicians who may be great at reading preference cards and picking case carts are...


Nov 25, 2021

In this episode of Articles On-The-Go, Hank Balch reviews the touchy (but necessary) topic of peer accountability -- "The problem is that when we bring this general cultural concept of politeness into a specific context such as sterile processing, it can slowly pull individuals and teams down into the dangerous sea of...


Nov 18, 2021

In this episode of Articles On-The-Go, Hank Balch reviews the common excuses SPD gets from vendors and what should be done about it -- "Our roles as medical device reprocessors is to uphold standards and best practices to ensure adequate time is available and compliant processes are followed as it relates to...


Nov 11, 2021

In this episode of Articles On-The-Go, Hank Balch reviews the three angles of looking at a problem -- "The best way to describe the Triangle of Truth is that it acts as a filter to enable anyone from frontline technicians to department leaders and administrators to quickly pinpoint root causes for certain issues in...


Nov 4, 2021

In this episode of Articles On-The-Go, Hank Balch reviews the seven key steps to making changes in Sterile Processing departments stick -- "We see something is not working and then we tell the people around us that we need to do it differently. This process is repeated again and again until we are surrounded by a fog...