Mar 23, 2023
In this CE approved release of Articles On-The-Go, Hank Balch reviews the seven key steps to making changes in Sterile Processing departments stick -- "We see something is not working and then we tell the people around us that we need to do it differently. This process is repeated again and again until we are surrounded by a fog of ambiguous changes that aren’t written down anywhere, haven’t been thoroughly vetted to ensure they are the best possible improvement for the situation, weren’t properly educated, were implemented on a random Thursday night, and are failing miserably.
There is a better way."
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